Program Manager

•    Serve as the lead point of contact for all customer account management matters.
•    Ensure successful execution and timely delivery projects, coordinating with both internal and external stakeholders. 
•    Conduct Governance and periodic meeting to present the progress, understand expectations, feedback and potential opportunities.  
•    Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
•    Develop new business with existing clients and/or identify areas of improvement 
•    Prepare reports on account status
•    Collaborate with sales team to identify and grow opportunities