Program Manager / Engagement Manager

Job Description & Skill Requirement:

'Job Description: 

• 10-15 years of experience in a technical sales, product management, or solutions engineering role, specifically with PLM or CAD systems.
• Strong understanding of 3DX tools and how they integrate with CAD, PLM, ERP, and other enterprise systems.
• Proven experience in managing sales cycles, providing technical support, and delivering successful product implementations.
• Hands-on experience with 3DX deployment, customization, and integration is highly desirable.

Technical Support & Expertise:

• Provide technical expertise on 3DX tools, including CAD systems, PLM (Product Lifecycle Management), and other integrated business solutions.
• Conduct product demonstrations and technical presentations to showcase the value of 3DX solutions to internal stakeholders and customers.
• Collaborate with R&D, product management, and engineering teams to provide feedback on customer requirements and new product features.

Internal Sales & Business Development:

• Act as the primary point of contact for the sales team, providing technical support and assisting with pre-sales activities.
• Work with the internal sales team to identify and understand customer requirements, and translate these into technical solutions using 3DX tools.
• Support lead generation, proposal development, and the creation of pricing models for 3DX tool implementation.
• Develop sales strategies to drive adoption of the 3DX platform and ensure successful positioning of 3DX tools as the solution of choice.

Customer Engagement:

• Engage directly with clients to ensure a deep understanding of their business needs and how 3DX tools can solve their problems.
• Lead discovery calls, technical workshops, and customer success sessions to ensure customers are receiving maximum value from the solution.
• Serve as a trusted advisor to clients, recommending best practices and optimization strategies for leveraging 3DX tools in their operations.

Solution Configuration & Integration:

• Work alongside the technical team to define and validate 3DX configurations tailored to the client's specific needs.
• Ensure smooth integration of 3DX tools with existing systems, including CAD, ERP, and other business tools.

client satisfaction.

• Act as the liaison between technical and sales teams, translating technical details into understandable language for sales and marketing efforts.
• Provide feedback to the development team about client challenges, system limitations, and new feature requests.

Training & Enablement:

• Assist in the creation of training programs and resources for internal teams and customers to ensure effective use of 3DX tools.
• Lead internal training sessions to ensure the sales team is knowledgeable about the technical capabilities and benefits of 3DX tools

Qualification:

• Bachelor's degree in engineering, Computer Science, Information Technology, or a related field
• Relevant certifications in PLM, CAD systems, or 3DX tools would be a plus
• Any Visa is fine 

“LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit.”

"L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require any accommodations to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodations in accordance with applicable law."